Privacy Policy for Sensible Logistics 

Effective Date: 10-10-2023

1. Introduction

Welcome to Sensible Logistics Company’s Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled with care. This policy outlines how we collect, use, and safeguard your personal information when you use our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Contact information (e.g., address, email, phone number)
  • Identification information (e.g., driver’s license, passport)
  • Payment information (e.g., credit card details)

b. Shipment and Delivery Information

  • Shipment details (e.g., tracking numbers, origin, destination)
  • Delivery instructions and preferences
  • Proof of delivery

c. Usage and Technical Information

  • IP addresses
  • Device information (e.g., browser type, operating system)
  • Log data (e.g., pages visited, time spent on our website)

3. How We Use Your Information

We use your personal information for the following purposes:

a. Providing Services

  • Processing and tracking shipments
  • Communicating with you regarding your shipments
  • Managing payments

b. Customer Support

  • Responding to inquiries and resolving issues
  • Sending service-related notifications

c. Improving Services

  • Analyzing website usage and trends
  • Enhancing our services based on customer feedback

d. Legal and Regulatory Compliance

  • Complying with legal obligations and regulatory requirements

4. How We Share Your Information

We may share your information with the following entities and for the following purposes:

a. Service Providers

  • Partnering with third-party service providers to deliver services
  • These providers are required to protect your information

b. Business Partners

  • Sharing information with business partners, e.g., shipping carriers
  • Only information necessary to fulfill your shipment is shared

c. Legal Obligations

  • Complying with legal and regulatory requirements
  • Responding to legal requests, court orders, or law enforcement inquiries

5. Your Choices

You have the following choices regarding your information:

a. Access and Correction

  • You may access, correct, or update your personal information by contacting us.

b. Communication Preferences

  • You can choose to receive or not receive marketing communications from us.

6. Security

We use reasonable security measures to protect your information. However, no method of data transmission or storage is entirely secure. We cannot guarantee the security of your data.

7. Data Retention

We retain your information as long as necessary for the purposes outlined in this policy, or as required by applicable laws.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to this Policy

We may update this privacy policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes.

10. Contact Us

If you have questions or concerns about this policy, please contact us at info@sensiblelogistics.in

This is a general template for a privacy policy for a logistics company. It’s important to adapt it to your company’s specific practices, applicable laws, and the needs of your customers. Additionally, you should consult with legal experts to ensure that your privacy policy complies with all relevant regulations.